Last month we started having trouble with cable reception. Called the cable company; they agreed to send someone out free of charge.
When our bill arrived yesterday, there was a $20 service call charge on it. I called customer service, and they took the charge off. No excuses and no explanations. They never denied that the charge wasn't supposed to be there in the first place.
Do they just go ahead and charge all the time, hoping people aren't paying attention to their bills or won't question the charges? I have lost track of how many times things like this have happened to me over the years. No idea how much money I have saved by always scrutinizing my bills, but I'll bet it's a lot!
Cable company tried to pull a fast one
May 10th, 2007 at 12:22 pm
May 10th, 2007 at 12:37 pm
May 10th, 2007 at 01:27 pm
May 11th, 2007 at 05:53 pm